Life before e-Invoicing
Prior to electronic invoicing, Office Depot Europe’s manual handling process for invoices was time consuming and expensive. As a consequence the business has long been an advocate of electronic invoicing. It is part of the company’s wider e-Business strategy, and is focused on boosting online service levels and improving its customers’ cost efficiencies.
“About 40% of our RFPs now ask about our e-Invoicing capabilities, many of which ask if we are connected to OB10; being part of the network gives us an advantage,” says Ellen Tosserams, e-Business Specialist Europe at Office Depot Europe.